SOLEVA / INFORMATION

FAQ

Frequently Asked Questions

How many shoes fit in one bag?

One shoe per bag. For a full pair, use two bags — that's the 2-bag bundle.

How do I use it?

Put one shoe inside, close the zip fully, and wash on a gentle cycle.

What cycle and temperature should I use?

A gentle cycle at 30°C with a low spin works best. Air dry afterwards — don't tumble dry.

Which shoes are suitable?

Best for textile sneakers, canvas and flats. Not recommended for leather or glued/delicate shoes — always check your shoe maker's care guidance.

How do I clean the bag?

Rinse and air dry. It's reusable wash after wash.

How long is shipping?

We dispatch in 1–2 business days, then delivery is 4–7 business days across Europe and 5–10 to the US & Canada. Shipping is free on every order. See our Shipping page.

What's your return policy?

30-day returns on clean, unused items in their original condition. See Returns & Refunds.

Still need help?

Email hello@solevawear.com.